Terms of service

What Medvetta is, and what it is not

Medvetta is a compliance and credentialing platform. It records who a professional or an organization is, what credentials they hold, who supervises whom, and which regulatory obligations reach them. It is a record-keeping and reasoning system, and every one of its outputs is a statement about records.

• It is not a licensing body. Medvetta issues no license, no certification of competence, and no authority to practice.
• It is not a regulator and speaks for no board. Where a rule is cited, the citation names the source; the source governs, not us.
• It is not a law firm and this is not legal advice. A readiness score is not a legal opinion and must not be used as one.
• It is not permission to treat. What you may do is your scope of practice; what you were permitted to do is a delegation from a physician. Neither is granted here.
• It is not a medical record system. It holds no patient, no treatment and no clinical note.

Your ID is yours

Every professional and every organization that claims one receives a Medvetta ID at no charge. It is a durable nine-digit record with a designation label on the front, and the number is the record while the label is only a label — which is why the string can change and the identity cannot.

The ID is issued to you and not to whoever pays for anything. A practice may pay for your verification, and that payment records a payer, never an owner.

• A practice cannot issue your ID, cannot revoke it, and cannot keep it when you leave.
• The free tier is not a trial. It does not expire, does not lapse, and never begins asking for a card.
• Your credential wallet, your public verification page and your portability between practices are part of the free tier and stay with you.
• A retired designation code never stops resolving. A document that cites an old form of your ID remains readable forever.

Suspension and closure

• Your MVID and its nine digits survive both. The number is never re-issued to anyone else, so a document citing it never resolves to a different person.
• Medvetta may suspend a paid layer for non-payment after the notice ladder on your billing screen has run. It will not suspend a free record for non-payment, because nothing was owed.
• Medvetta may end an account for misrepresentation, for claiming an organization without authority, or where continuing would require us to publish something we believe to be false.
• Suspension of a paid layer never voids a delegation, a standing order or a medical-direction agreement. Money stopping and clinical cover stopping are different events and this product never conflates them.

What deletion can and cannot reach

These are the other party’s records as much as yours, and a compliance product whose audit trail can be edited by one of its parties is worth nothing to either. Stating it here is the honest version; a retention table that quietly omits it is not.

• A signature. You signed something and another party relies on it; a signature one party can delete is not a signature.
• A countersigned agreement. It is the other party’s record too, and they did not ask for it to go.
• An append-only audit entry. Its whole value is that nobody, including Medvetta, can edit it after the fact.

Changes to these terms

These documents are versioned rather than edited. A change publishes a new version with a date, and the previous version stays readable at its own address — a document that silently changes cannot be relied on by anyone who read it yesterday. Material changes are notified at least thirty days before they take effect.

Disputes and governing law

Before formal proceedings, both sides agree to thirty days of good-faith discussion — in practice most disputes here are factual questions about a record, and a record can be examined.

Nothing in these terms limits your ability to report a concern to a licensing board or a regulator, and nothing requires you to notify Medvetta before you do.